Informativa sulle spedizioni
Thank you for choosing Serenity Land as your online clothing store! We are delighted to have you as our valued customer. Below is our shipping policy:
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Processing Time We will process your order within 1-2 business days after receiving it. Please note that we do not process orders on weekends or holidays.
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Shipping Methods We offer two shipping methods for both domestic and international orders:
- Standard Shipping: Delivery time is between 5-10 business days for domestic orders and 14-20 business days for international orders. Shipping fees are calculated based on the weight of your order and your shipping destination.
- Express Shipping: Delivery time is between 2-5 business days for domestic orders and 7-10 business days for international orders. Shipping fees are calculated based on the weight of your order and your shipping destination.
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Shipping Rates Shipping rates for both Standard and Express shipping methods are calculated based on the weight of your order and your shipping destination. You can view the shipping cost at the checkout page before placing your order.
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International Shipping We offer international shipping to all countries. Please note that the delivery time for international orders may vary depending on your location and customs clearance process. We are not responsible for any customs fees or import taxes that may be charged by your country.
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Tracking Information Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order online.
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Lost or Stolen Packages We are not responsible for lost or stolen packages. If your package is lost or stolen during shipping, please contact your local postal service for assistance.
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Returns For information on our returns policy, please refer to our Returns and Exchanges page.
If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer service team. We are always here to help!